Lightning Storm Forums Knowledge Base for SharePoint

The Knowledge Base functionality for our SharePoint forums is something that is available from version 1.0.0.11 onwards. To check which version you are using you can simply put the web part page into edit mode and check the version number showing at the top of the web part toolbar properties

By default the Knowledge Base functionality is switched of. To turn it on, modify the forums web part so you can access the web part toolbar and check the box for 'Enable Knowledge Base'

Once this checkbox is ticked you will see a new icon appear when viewing a forum topic

This icon is for adding the topic to the Knowledge Base. Upon clicking it you are redirected to a page where all the posts for the topic are displayed within a single textbox. This gives you the option of editing or removing some posts all together if they do not add value to the page that will be created in the Knowledge Base.

When you are happy with how the text looks you can click the 'Add to Knowledge Base' button, and the web part page will be created with your content displayed.

The web part page is created in a document library called forum_knowledgebase. In the image below we have used the Lightning Conductor Web Part to display Knowledge Base articles above our forum